Betting Rules

A bet is generally placed by selecting the relevant game, stake or wager amount and confirming the action through the platform. You should check the selected game, stake, bet type, odds and displayed terms before confirming. A bet is not complete merely because selections have been made. It is normally accepted only when the platform records and confirms the transaction. If confirmation is not displayed, check your account history before attempting to place the same bet again.

You are responsible for reviewing every bet before confirmation. Once accepted, a bet will generally remain valid unless it is cancelled, voided or otherwise adjusted under the applicable game rules, promotional terms, platform rules or legal requirements. Faircrown Casino is not responsible for a player's failure to notice an incorrect selection, stake, game or bet type before confirmation. If a displayed error affects a bet, the relevant transaction may be reviewed and corrected in accordance with the governing rules.

Bet records and balances

Your account history may show deposits, withdrawals, bets, wins, losses, adjustments and other transactions. Review these records regularly and raise any apparent discrepancy promptly. Platform records, transaction logs and other relevant technical information may be used to determine whether a bet was placed, accepted, settled or cancelled. If there is a conflict between a displayed balance and the underlying transaction record, the applicable records and system information may be used to correct the account.

Game-specific rules

Each game may have its own rules covering eligible bets, paylines, rounds, features, jackpots, ties, cancellations, interruptions and settlement. Those rules form part of the conditions for that game. Some games may use random number generation or other approved systems to determine outcomes. Outcomes are not guaranteed, and previous results do not influence future results. A game may be unavailable, interrupted or removed where maintenance, technical problems, legal requirements or operational considerations make this necessary.

Before playing, make sure you understand the available wager options and how a result is determined. Displayed information may include the minimum and maximum permitted stake, the value of symbols, the rules for bonus features and the way a win is calculated. Where a game contains progressive or shared features, additional conditions may apply. If you do not understand a rule, do not place a bet until you have reviewed the available information.

Use a secure device and a reliable connection when accessing the platform. Faircrown Casino is not responsible for losses caused by a player's device, internet service, software, browser, power supply or other equipment outside its reasonable control. If a connection is interrupted after a bet is submitted, do not assume that the bet failed. Check your account history or game status before trying again. Avoid refreshing or repeating an action until you know whether the original request was recorded.

Players must not interfere with the platform, manipulate a game, exploit a software fault, use automated systems where prohibited, introduce malicious code or attempt to obtain an unfair advantage. Collusion, fraud, identity misuse, chargeback abuse, bonus abuse, money laundering and any other unlawful or dishonest conduct are prohibited. Faircrown Casino may investigate suspected misconduct and take action permitted by the Terms and Conditions, including restricting activity, withholding an affected amount, suspending an account or reporting matters to an appropriate authority.

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn money or recover losses. Only gamble with money you can afford to lose, set a budget before you begin and take regular breaks. Never chase losses, borrow money to gamble or play when affected by alcohol, drugs, stress or other circumstances that may affect your judgement. Account tools and support options may be available to help you set limits, take a break or close your account.

1. Decide how much time and money you can spend before playing.
2. Keep gambling separate from essential household spending.
3. Do not increase stakes to try to recover previous losses.
4. Use available deposit, spending, session or time controls where suitable.
5. Take a break if gambling stops feeling enjoyable or becomes difficult to control.
6. Seek help if gambling is affecting your finances, relationships, work or wellbeing.

If gambling is causing concern for you or someone close to you, stop playing and seek support from an appropriate Australian gambling support service. Faircrown Casino may apply account restrictions or safer gambling measures where required by law, requested by the player or considered appropriate based on account activity. Restrictions may affect access to betting, deposits, withdrawals or promotional activity.

Changes and questions

These Betting Rules may be updated from time to time to reflect changes to the platform, games, law, regulation or operational requirements. The current version published on the website applies from the date shown or, where no date is shown, from publication. If you have a question about a bet, game rule or account transaction, review the relevant information first and contact Faircrown Casino through the support option made available on the website.