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Cookies Policy
This Cookies Policy explains how Faircrown Casino may use cookies and similar technologies when you visit or use its website. It should be read together with our Privacy Policy and any applicable website terms. Cookies help websites function, remember preferences, understand how visitors use online services and support relevant communications. By continuing to browse or use the website, you acknowledge that cookies may be used as described below. Where required, we will ask for your consent before placing non-essential cookies on your device.
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1. What are cookies?
Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may sometimes be combined with other information that we hold about you.
Page contents
Faircrown Casino may also use similar technologies, including pixels, tags, web beacons, software development kits and local storage. These technologies can perform functions similar to cookies, such as recording whether content has been viewed, remembering settings or helping us understand how website features are used. In this policy, the term cookies includes these similar technologies unless a different meaning is clear from the context.
Cookies can be set by the website you are visiting, which are known as first-party cookies. They can also be set by another service that provides functionality, analytics, security, advertising or other services on a website. These are known as third-party cookies. The use of third-party technologies may be subject to the relevant provider's own privacy information and terms.
2. How we use cookies
The cookies used on the Faircrown Casino website may vary over time as our services, content and technical systems change. Cookies may be used for the following general purposes:
- Strictly necessary operation: These cookies support core website functions, including page navigation, account access, session management, security, fraud prevention and the handling of technical requests. The website may not work correctly without them.
- Preferences and functionality: These cookies remember choices such as language, display settings and other preferences. They can make future visits more convenient and help provide features that you have requested.
- Performance and analytics: These cookies help us understand how visitors use the website, such as which pages are viewed, how visitors move through the website and whether pages or features are working as intended. The information can be used to improve performance, content and user experience.
- Security and compliance: Cookies and similar tools may help identify unusual activity, protect accounts, support age and identity checks where applicable, reduce misuse and assist with responsible operation of online gambling services.
- Communications and marketing: Where permitted and where any required consent has been obtained, these technologies may help measure communications, deliver relevant content or understand the effectiveness of promotional activity. They may also help avoid showing the same message repeatedly.
- Testing and development: Cookies may support controlled testing of website layouts, features or technical changes so that we can assess what works well and resolve issues.
The information collected through cookies may include an IP address, device type, browser type, operating system, approximate location, referring website, pages visited, actions taken, dates and times of access, and information about how the website performs. We use this information for legitimate business, security, service and compliance purposes, subject to applicable law and our Privacy Policy.
Cookies do not change the outcome of games or determine whether a wager wins or loses. They are technical and informational tools used to operate and improve the website. You should never share account passwords or security codes through a cookie preference tool or any other unsolicited request.
3. Cookie choices and browser controls
Where available, the website may provide a cookie banner or preference centre. This can allow you to accept or refuse certain categories of non-essential cookies and change your selections later. Strictly necessary cookies may continue to operate because they are needed to provide requested website functions, maintain security or comply with legal and operational requirements.
You can also manage cookies through the settings in your internet browser or device. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block all cookies. Your browser may also offer private browsing or similar controls. The steps vary depending on the browser and device, so consult the relevant provider's instructions for current guidance.
If you delete or block cookies, some website features may not operate properly. You may be signed out of your account, lose saved preferences, need to repeat certain selections or experience reduced functionality. Blocking cookies does not necessarily delete information already collected before the setting was changed. Separate controls may be required for cookies or technologies placed by third-party services.
Changing cookie preferences does not automatically withdraw other forms of consent, such as consent to receive marketing communications. Marketing messages may include their own unsubscribe or preference options. Account, legal, responsible gambling and service communications may still be sent where necessary or permitted, even if you opt out of marketing communications.
4. Third parties, retention and updates
We may use selected third-party providers to support website hosting, security, analytics, customer support, communications, payments, identity processes or other services. Those providers may use cookies or similar technologies in accordance with their own arrangements with us and applicable legal requirements. We do not authorise third parties to use information collected through the website for purposes that are not permitted under the relevant service arrangement or applicable law.
Cookie information may be processed in Australia or another country where Faircrown Casino or a service provider operates. If information is transferred outside Australia, appropriate measures will be considered in accordance with applicable privacy obligations. Further information about how personal information is collected, used, stored and disclosed is available in our Privacy Policy.
Cookies may remain on your device for different periods. Session cookies are generally removed when you close your browser, while persistent cookies may remain until they expire or you delete them. Retention periods depend on the purpose of the cookie, technical requirements, provider settings and legal or security needs. We may review and remove cookies that are no longer required.
We may update this Cookies Policy from time to time to reflect changes to the website, technology, law, regulatory expectations or our business practices. When we make changes, we will publish the revised version on this page and update the effective date where applicable. You should review this page periodically so that you understand how cookies are used.
Questions and privacy requests
If you have a question about this Cookies Policy, want to understand how your information is handled, or wish to make a privacy-related request, please use the available contact or support options shown on the Faircrown Casino website. We may need to verify your identity before responding to a request. Requests will be considered and handled in accordance with applicable privacy laws, our Privacy Policy and any relevant exceptions.
This policy applies to cookies and similar technologies used through the Faircrown Casino website. It does not necessarily apply to websites, applications or services operated by other organisations, including external websites that may be linked from our website. You should review the privacy and cookie information of those services before using them.
